Course on Operations Management

Operations/Production Management is defined as the process which transforms the inputs/resources of a company/organization/industry into final finished products or services through a set of pre-defined, controlled and repeatable policies.Operations management is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s productsand or services. Operation Management is very important in an company/organisation/industry to improve the overall productivity hence personnel managing these tasks should have knowledge to implement the ideas and technologies to increase productivity and reduce costs, improve flexibility to meet rapidly changing customer needs, shorten delivery time, enhance product quality, and improve customer service.